This training will help you build skills to focus and guide callers so they can provide essential information about the incident of concern.

You will learn how to gather critical information, such as the history of the family and the children, and their cultural background to help you make the best possible screening decisions. Completion of this training will confer 1 credit hour.

Implement interviewing techniques to focus a caller with many concerns to ensure you gathered and documented all the crucial information.
Discuss the main focus and outcome goals of the Family Assessment Response (FAR) Pathway.
Communicate the importance of responding to intake calls promptly and appropriately.

Intake 1.4 - Interviewing for Assessment in Intake

By the end of this course, you will be able to:

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